View Procedure
| Procedure Name | Claim procedure for shortage of cargo |
|---|
| Description |
| Category |
Permit/license |
|
Responsible Agency
|
Sri Lanka Ports Authority
Address: Sri Lanka Ports Authority. No 19, Chaithya Road, Colombo 01
Phone: +94-11 242 12 01
Email: info@slpa.lk
|
| Legal base of the Procedure |
Sri Lanka Ports Authority Act |
| Fee |
Click here
|
Required Documentation
| No. |
Type |
Notes |
| 1 |
WIC 1 form |
|
| 2 |
SLPA DO Copy |
|
| 3 |
BL Copy |
|
Process Steps
| Step 1 |
Submission of the relevant documents to the claims section
|
| Step 2 |
Claims section is to date stamp the copy of the form and returns it to the consignee
|
| Step 3 |
Obtaining the signature of the JLM in charge of the Claims |
| Step 4 |
Claims section to fill in the WIC 1 and send to the relevant sufferance warehouse
|
| Step 5 |
Storekeeper to reply along with the tally sheet copy for the reference of the claims section
|
| Step 6 |
The reply is received from claims and a response letter is drafted and printed for the consignee
|
| Step 7 |
If there is an item under NIL mark, the consignee is invited to check the same in the warehouse |
| Step 8 |
Consignee to check the good in the warehouse and respond regarding the ownership of the item |
| Step 9 |
If the consignment under NIL mark belongs to them it is allowed to be cleared after payment |
| Step 10 |
If the packages don’t belong to them, the consignee’s response is sent to the SK |
| Step 11 |
SK to release a statement of justification, which is sent to the claims section |
| Step 12 |
According to the statement a pre-drafted response is chosen and sent to the consignee |
|
|---|
| Category | Import/Export |
|---|
The following form/s are used in this procedure
This procedure applies to the following measures
